Privacy policy

Welcome to Mediacast Empire!

Mediacast Empire offers a platform to help you grow your influence, content or brand through valuable exposure and generate revenue streams through digital presence. By empowering you to do what you do best, we help you grow your influence, content or brand to the next level. This updated Privacy Policy applies to members, creators, and all users of our platform and is part of our Terms of Use.

Mediacast Empire is a global company. Using our platform, you agree that the personal information you provide directly to us or collected through the platform may be transferred to and stored in the United States and handled as described in this policy.

Information You Provide Through Your Account

The information you provide to us through text fields includes your name, payment information, and benefits. The information we collect differs depending on you making an account, becoming a member, or becoming a creator. The text fields will request the following:

• First and Last Name
• Email Address
• Phone Number
• Company or Brand Name
• State and Country of Residence

Additional Information We Collect

Automatically Collected Information

We collect information automatically as you navigate the site or through our third-party analytics providers. We may store usage information such as the type of device you use to access Mediacast Empire, your operating system, your browser type, IP address, device ID, the pages you visit or request, links clicked, referring sites, user interactions, and your search keywords. We also derive your location from your self-disclosed country, your IP address, and your payment card.

Forums and Messaging

When you participate in a forum, we collect your comments and record how many times you visit. We also record your activities on the site, such as replies, the persons you communicate with, your private messages, your IP address, and your location where you last logged in. This means that they may access your information to help provide the Forum. You can find their privacy policies hyperlinked above.

User Surveys

From time to time, we may solicit your participation in user surveys. We may ask you demographic information, including information related to your gender, ethnicity, race, age, sexual orientation, earnings, and accessibility to better understand and serve our user base. You may choose to share this information or not. We collect such information to ensure we provide fair and equal access to our services and showcase creators to members for greater discoverability. To the extent that you participate, we will store your survey responses.

Event Information

We may request information from you to better tailor the event experience to those in attendance at in-person and online events. The information may include your name, email address, payment details, mobile phone number, QR code, demographic information, social media handles, and other online accounts you maintain. We will also ask for details around the types of works you create and a survey or feedback responses on the event.

Blogs

We may collect and store your email address, comments, and profile information from our blog sites to better understand your interests and improve our content and services.

Information Collected by Third Parties

Cookies

We use Cookies on our website that collect information to allow us and third parties to understand your use of Mediacast Empire.

How We Use Your Information

We process your information to:

• Verify your identity to comply with US federal, state, and international laws
• Allow you to sign in to your account
• Allow you to support a creator’s membership program on Mediacast Empire
• Process membership payments and payouts
• Send you emails relevant to your usage, as controlled by your email preferences
• Reply to your questions
• Provide to you existing and enhanced services related to your Mediacast Empire account
• Promote your Mediacast Empire account for greater discoverability
• Spotlight and celebrate creators
• Market Mediacast Empire products and services to you or to audiences similar to you based on your networks and common factors that others have with you, unless you opt-out, as controlled by your email preferences
• Understand how you use the service, and create better tools for creators to serve members
• Conduct research and development to improve Mediacast Empire and develop future products
• Prevent fraud and abuse on Mediacast Empire
• Provide you with reasonable accommodation, if you notify us of a disability

Information We Share with Third Parties

We never sell your information to third parties. We will only share data with third parties, other than with creators, under the following circumstances:

• With your consent, to creators’ service providers, to deliver benefits, such as to ship packages to you. You should read these service providers’ privacy policies to see how they use and share your data
• With our service providers, who are companies that are contractually engaged with us to provide us with services, such as order fulfillment, email management, analyzing data trends, credit card processing, multi-currency settlement solutions, increasing our brand awareness and user engagement with marketing initiatives, and fraud detection and prevention. These companies may have access to your data to perform their services and are obligated by contract to safeguard any of your data they receive from us to the same extent that Mediacast Empire protects it.
• To protect the security or integrity of Mediacast Empire, and to protect the rights, property, or safety of Mediacast Empire, its employees, users, or others, if we believe that disclosure is reasonably necessary to comply with a law, regulation, or other valid legal processes (e.g., subpoenas or warrants served on Mediacast Empire). If we are going to release your data, we will do our best to provide you promptly with notice by email, unless we are prohibited by law from doing so.
• In connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company, we will notify you if a different company receives your data. The promises in this privacy policy apply to any data transferred to a new entity.
• With third-party apps used by creators to help run their membership programs. There is a list of apps in our apps directory. While we try to keep this list up to date, we often experiment with new third-party app providers, and this list may not be exhaustive.
• With partners in our partners directory, who may have access to your data to perform their services, and who are obligated by contract to safeguard any of your data they receive from us to the same extent that Mediacast Empire protects it.

Information Mediacast Empire Collects from Third-Party Apps

When you create a Mediacast Empire account, you can elect to connect your social account(s) (e.g. Twitter, Facebook, Google, YouTube, Twitch) with Mediacast Empire, and we will collect and store some social information from those platforms, such as:

• Follower or subscriber counts
• Post or upload counts
• View, like, and comment counts

This social information allows us to provide you with a better Mediacast Empire experience and also helps guide the future development of Mediacast Empire. We use this data to:

• Help creators and members find each other on Mediacast Empire
• Assess how to make creators more successful on Mediacast Empire
• Analyze and describe our business

Your Preferences and Rights over Data

Marketing Activities

By agreeing to our terms of use, you expressly agree that Mediacast Empire may:

• provide you with information about your service, service enhancements, or new Mediacast Empire products, while you are on our website or using our apps.
• send you messages regarding your existing service, or enhancements related to your existing service, when you are off our platform, via email, or via text, if you have signed up for a service or event notification that uses text messages.
• send you messages related to services we provide that are separate from your existing service via email, from which you may opt-out.
• market Mediacast Empire to you and audiences similar to you based on your networks and common factors that others have with you unless you opt-out.
• send you marketing emails or texts if you don’t have an Mediacast Empire account but have consented to receive such messages, from which you may opt out.
• ask for demographic information to spotlight and celebrate creators.
• promote your account for greater discoverability.
• ship physical items to you via mail as part of promotional activity.

Opting out of Marketing

You may object to the use of your data for marketing purposes at any time, free of charge, when we collect your personal information and in every marketing communication. You may also object to the use of your data for marketing upon creation of your account or anytime thereafter, by opting out here.

Opting out will stop marketing emails. Please allow up to 30 days for your opt-out request to be processed. If you have an account with Mediacast Empire, you will continue to receive service-related emails, and texts, if you have opted in to receiving texts. You will also continue to receive service-related shipments of benefits to the designated delivery address.

We will never sell your information to third parties for marketing purposes without your prior consent.

Accessing, Updating, or Exporting the Information in Your Account

You can access and update certain information associated with your account on the settings pages. 

Turning off Email Notifications

You can change your email notifications in your email settings. While this allows you to stop many notification emails, we will still send some critical service emails.

Compliance with EU Privacy Laws and Privacy Shield

Mediacast Empire is an international company that complies with the General Data Protection Regulation (GDPR). As defined under the GDPR, we act as Data Controllers and process personal data based on our legitimate interests and for contractual necessity in providing you the Service as described in “How We Use Your Information.” We also process and share personal information based on notification and users’ consent, which our users may revoke at any time.

Mediacast Empire relies on various legal bases to lawfully execute international transfers of personal information, including the European Union Commission approved standard contract clauses.

Mediacast Empire complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Mediacast Empire has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

Under limited circumstances, you may invoke binding arbitration before the Privacy Shield Panel. More Information about this arbitration process can be found at https://www.privacyshield.gov/article?id=G-Arbitration-Procedures

Mediacast Empire is responsible for processing personal information it receives or subsequently transfers to a third party acting as an agent on Mediacast Empire’s behalf. Mediacast Empire complies with the Privacy Shield Principles for all onward transfers of personal information, including the onward transfer liability provisions.

With respect to personal information received or transferred pursuant to the Privacy Shield Frameworks, Mediacast Empire is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.

Compliance with California Privacy Laws

Mediacast Empire’s headquarters are located in California, USA, and we are subject to the California Consumer Privacy Act.

Exercising Your Data Rights

Users in certain locations may have certain rights under the General Data Protection Regulation (GDPR) or under the California Consumer Privacy Act (CCPA) regarding data that Mediacast Empire controls as a Data Controller as defined under the GDPR, including:

• the right of access to their personal data,
• the right to correct or rectify any inaccurate personal data,
• the right to restrict or oppose the processing of personal data,
• the right to erase or delete their personal data,
• the right to personal data portability, and
• the right to opt-out of the sale of personal information.

You can exercise rights over your data on Mediacast Empire in the following ways:

• accessing, reviewing, modifying, and updating your data by logging into your account at Mediacast Empire and going to your account settings
• viewing our privacy policy or viewing our data practices by going online to our Mediacast Empire Privacy Center, where the Data Practices tab describes how we use your data, and the Policies tab shows you our privacy policy.
• downloading your data to port it, or deleting your data altogether, by clicking on the “Take Control” button at the Mediacast Empire Privacy Center
• deleting a previously disabled account by emailing Mediacast Empire at admin@mediacastempire.com 
• opting out of marketing by entering your email address at this opt out link.
• going to the FAQ Help Page with a live chat support.

If you are unable to log into your account, and are unable to recover your account with a password reset in order to lodge your privacy request, then you may reach out to admin@mediacastempire.com We reserve the right to decline you access to or recovery of your account, at our discretion, to prevent an unauthorized takeover of your account.

Account Holders with Disabilities

Mediacast Empire is committed to accessibility for its account holders with disabilities. If you are having difficulty accessing your account, please email us at admin@mediacastempire.com for assistance.

Contacting our Data Protection Officers

If you have privacy concerns or questions, you can contact our European or US Data Protection Officers (DPOs) via email at  admin@mediacastempire.com

You may also mail a letter to the DPO with your questions.

• For U.S. users, mail to “Mediacast Empire Privacy Team”, Mediacast365 LLC, 7900 Balboa Boulevard, Bravo 2 Van Nuys, CA 91406.

Establishing an Authorized Agent

You may designate an authorized agent to make a request on your behalf. In order to designate an authorized agent to make a request on your behalf, you must provide a valid power of attorney, the requester’s valid government ID, and the authorized agent’s valid government ID. Please contact admin@mediacastempire.com with your request. To protect your information from account takeover, we may decline access to or recover of your account at our discretion.

Prohibition Against Discrimination

We do not discriminate against users who exercise their privacy rights.

Our Data Retention Period

We retain your account information for ten years after your account is last active unless you delete, or you request us to delete your account. We may continue to retain some information, even after you delete your account if we are required to do so in order to comply with various laws.

Security

The security of your personal information is important to us and we follow industry standards to protect it. You can learn more on our Security Policy page.

Children

Mediacast Empire is not directed at children under the age of 13, and children may not create an account or otherwise use Mediacast Empire.

Changes

We may sometimes make changes to this policy. Suppose we make material changes that adversely affect your rights under this policy. In that case, we will let you know by posting an announcement on the site or sending you an email in advance of the changes coming into effect. Continuing to use Mediacast Empire after a change to this policy means you accept the new policy. If you have any questions, please email admin@mediacastempire.com. 

Effective immediately for existing users and users joining Mediacast Empire on or after December 30, 2021. 

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